Policies - Nua Collective

Privacy Policy

Who we are:

Our website address is: https://nuacollective.ie.

What personal data we collect and why we collect it:

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms
Supplied data provided via contact forms will be retained until otherwise requested. Data will not be shared to third parties. All data collected will be held within the Nua Collective independent drive storage.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with:
We will never share your data with a third party. Delivery information supplied when buyers purchase artwork will be shared with the respective artist for delivery purposes only.

How long we retain your data:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data:

Visitor comments may be checked through an automated spam detection service.

How we protect your data:
Administrators are the sole entities who access to your data. This data is stored on our dedicated host server. Details provided from those who subscribe to our mailing list will be stored on our dedicated cloud storage. This data show timeline details of download history and usage.

What data breach procedures we have in place:

Situational analysis: Provide as much context as possible, including the initial damage (what happened), how it affected your organisation (what went wrong) and what caused it (how it happened).
Assessment of affected data: Ascertain the categories of personal data and the number of records concerned.
Description of the impact: Describe the consequences of the breach for affected parties. This will depend on the information that was compromised.
Report on staff training and awareness: If the breach was a result of human error, did the employee(s) involved receive data protection training in the past two years? Provide details of your staff awareness training programme.
Preventive measures and actions: What measures did you have in place before the breach to prevent incidents like this from occurring? What steps have you taken, or plan to take, to mitigate the damage?
Oversight: Provide the contact details of your DPO (data protection officer) or the person responsible for data protection.

What third parties we receive data from:

Google analytics
Jetpack
WooCommerce

Sales Procedure Policy, Terms and Conditions

For Nua Collective Buyers

We strive to ensure the protection of Nua Collective, it’s artists and it’s buyers. With this in mind we have established the following sales policy to which by making a purchase you understand and agree to.

If a buyer purchases the artist’s work, the artist will be notified by email. The artist will be given the buyers delivery address and contact number.
When an international buyer purchases an artwork, the buyer will be charged an additional fee subject to the buyers delivery address. This will be requested after the initial purchase is made.
Nua Collective will confirm receipt of payment to both the artist and the buyer.
The artist must then package their artwork, fully documenting the packaged item. These images must be sent to both Nua Collective and the buyer before despatch. We recommend sending ‘opening instructions’ to ensure no damage is caused to the artwork when the artwork is unpacked.
Artwork must be insured and sent by registered post. If the artwork is not insured, it is then sent at risk by the artist and consequently the artist is responsible for incurring costs. Once registered, a tracking number will be provided by the artist to Nua Collective and we will share this with the buyer.
The buyer will pay all incurring tax/custom/duty charges relevant to their national governing policies.
The buyer will receive a full refund if they do not receive the purchased artwork.
If the buyer is unhappy with the artwork, they can avail of a refund upon successful return of the artwork to the artist. The buyer must contact Nua Collective directly before they can avail of this service. This must be done within 7 days of receipt of artwork. If the buyer wishes to return the artwork, once stated within the 7 days, the buyer will have 3 days to dispatch the artwork to the artist’s address at their own cost.
Payment in full will be transferred 10 days after the buyer has received their artwork. An ‘account connection’ request will be sent to you from stripe in order to facilitate this payment.

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Sales Procedure Policy, Terms and Conditions

For Nua Collective Buyers

If a buyer purchases the artist’s work, the artist will be notified by email. The artist will be given the buyers delivery address and contact number.
When an international buyer purchases an artwork, the buyer will be charged an additional fee subject to the buyers delivery address. This will be requested after the initial purchase is made.
Nua Collective will confirm receipt of payment to both the artist and the buyer.
The artist must then package their artwork, fully documenting the packaged item. These images must be sent to both Nua Collective and the buyer before despatch. We recommend sending ‘opening instructions’ to ensure no damage is caused to the artwork when the artwork is unpacked.
Artwork must be insured and sent by registered post. If the artwork is not insured, it is then sent at risk by the artist and consequently the artist is responsible for incurring costs. Once registered, a tracking number will be provided by the artist to Nua Collective and we will share this with the buyer.
The buyer will pay all incurring tax/custom/duty charges relevant to their national governing policies.
The buyer will receive a full refund if they do not receive the purchased artwork.
If the buyer is unhappy with the artwork, they can avail of a refund upon successful return of the artwork to the artist. The buyer must contact Nua Collective directly before they can avail of this service. This must be done within 7 days of receipt of artwork. If the buyer wishes to return the artwork, once stated within the 7 days, the buyer will have 3 days to dispatch the artwork to the artist’s address at their own cost.
Payment in full will be transferred 10 days after the buyer has received their artwork. An ‘account connection’ request will be sent to you from stripe in order to facilitate this payment.

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